Häufig gestellte Fragen

General

Akkordeoninhalt

Akkordeoninhalt

You can either log into your Zest account to track the progress of your order or contact our lovely support team who will be happy to assist.

Akkordeoninhalt

All unused and sealed products can be returned or exchanged within 30 days of purchase. Please contact us at customerservices@zestbeauty.com for return instructions and a return label. Exchanges are free but the shipping price will not be refunded for returned items.

Due to safety procedures, any opened and used products cannot be returned or exchanged unless damaged during shipping. Any evidence to show the product has been used will be refused a refund and sent back to you or disposed of.

We want you to be totally satisfied with your order! We offer a 14 day return policy, starting from the day on which you receive your order. Check out the Returns & Refund for further details.

Our standard shipping time is 3-9 business days after despatch. International shipments are also available, prices may apply to location. You can view more details on this at our Delivery Information page. https://zestbeauty.com/policies/shipping-policy

International

Unfortunately, due to shipping restrictions we can’t offer delivery to any of the below products to any countries outside the UK.

  • Perfumes
  • Aftershaves
  • Nail polishes
  • Flammables
  • Aerosols
  • Products exceeding over 1L

Akkordeoninhalt

Unfortunately yes. The value of the fee may vary depending on the destination of the shipment. Please keep in mind that Zest will not reimburse any custom fee's.